FAQ

Do you have any vacancies?

If you are a psychologist or medical practitioner, particularly a paediatrician, psychiatrist or neurologist please contact our practice for more information.

Do you offer Training and supervision?

Many of our psychologist are approved supervisors with the Psychology Board of Australia, AHPRA. If you are a psychologist interested in being supervised for the Clinical Registrar programme please contact us.

Will my care be discussed between health professionals?

With your consent your care will be discussed with your GP, psychiatrist and psychologist.

What’s the difference between a psychiatrist and a psychologist?

Psychologists are highly trained in recognising and treating mental health conditions, and use various therapeutic approaches to help their clients develop better ways of managing their conditions. Psychiatrists are medically doctors with MBBS qualifications, who then specialise in Psychiatry to attain FRANZCP qualifications. Psychiatrists can prescribe medications, admit people to hospital and also provide therapies. As such, psychiatrists are often involved in the care of patients who experience more severe mental illness or illness that doesn’t respond to therapy.

What do I need to bring?

Your referral letter. A list of any previous medications, investigations or reports you have access to.

How long are sessions?

Psychology sessions are 50 minutes long. An initial appointment with a Psychiatrist or Paediatrician usually takes up to 1 hour. Review appointments can vary between 15 and 45 minutes.

Is everything I say confidential?

Your information is kept strictly confidential unless you discuss something that indicates harm to yourself or someone else. If you sign a consent to release information we can share the details of your care with third parties as your discretion.

How many sessions are covered by Medicare?

A Mental health Treatment Plan covers up to 10 sessions with a psychologist.

What Mental Health problems are covered by a Mental Health Treatment Plan?

Depression Anxiety Schizophrenia Bipolar Panic Disorder

Will I need a referral?

Yes, to see a psychiatrist or a paediatrician you need a referral from your GP. This referral typically outlines your reasons for seeking specialist health care. You technically don’t need to get a referral to see a psychologist but in order to receive a Medicare rebate a mental health care plan from your GP is required. This allows you to receive a Medicare rebate for 10 sessions per calendar year.

What are the arrangements for payments?

Payments are to be made in full on the day of consultation. Medicare rebates will be refunded on the day of consultation. Our rates vary by practitioner. Please call our practice to find out more.

Can I use my private health cover?

Yes, while most people see a psychologist via a mental health treatment plan some choose to use their private health extras cover to receive extra sessions or if they don’t want to get a GP referral. Please check with your individual private health fund to see what they cover.

What benefits can I expect?

A management plan tailored to your unique situation including short term, medium and long term goals which may include medications and therapy to enhance your psychosocial functioning.

What can I expect when I see a mental health professional?

We use a biopsychosocial model of care. In your first session you will go through a diagnostic assessment which includes a series of questions to determine your current symptoms, past treatments, including therapies and medications, medical conditions. To better understand you as a person we will ask you about your developmental history, social circumstances, current stressors and existing coping styles. This will lead to a formulation whereby we can tailor a management plan to suit your individual needs.